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商務(wù)禮儀總結(jié)
whether you're the intern or the boss, learn how to be polite at work with basic office manners.
無論你是實習(xí)生還是老板，你都需要知道基本的辦公室禮儀，知道如何在工作中做到彬彬有禮。
1. don't check personal devices during a meeting attended by your boss or anyone else who can make her disapproval your problem.
不要在開會時查看自己的個人物品，特別是有老板或者任何可以對你說不的人參加的會議。
2. don't pop up beside someone's cubicle, holding a conversation as a disembodied head.
不要在其他人的格子間旁邊突然現(xiàn)身，有話要同別人講時，自己想象一個人在面前就可以了。
3. don't use a speakerphone unless you're in your office and holding a meeting that's being attended by someone remotely. alert the person you're speaking with that others are present, and close the door.
不要用免提，除非你是在自己的辦公室里，或者在開會時，其他與會者離你較遠(yuǎn)。記得要提醒電話的另一頭，有其他人在場。最后記住要把門關(guān)上。
4. when answering the phone, state your name and place of business.
打電話時，先報上自己的名字和單位。
5. when leaving voice mails, state your name, place of business, and number. succinctly say why you're calling. repeat step one; say goodbye.
電話留言時，先報上自己的名字，單位，和電話。再簡單扼要地說明打電話的原因。最后，重復(fù)一遍自己的名字、單位和電話，說再見。
6. whoever arrives at a door first holds it for the next person, no matter the gender of either.
先到門邊的人，記住要為后面的人拉住門，無論后面的人是男是女。
7. don't microwave stinky foods in the shared lunchroom.
不要在公用餐廳里用微波爐加熱重口味的食物。
8. when introducing people, name the person of greater status first: “mrs. ceo, i'd like you to meet the mail guy, ron.”
介紹他人時，先為社會地位高的人介紹。比如，“總裁女士，我想為您介紹一下我們的快遞員，榮恩。”
9. if you leave your cell phone at your desk, turn it off. particularly if your ringtone is “who let the dogs out?”
如果你把手機(jī)放在桌子上，記住要關(guān)機(jī)。尤其當(dāng)你的手機(jī)鈴聲是“誰把狗放出來啦”的時候(在國內(nèi)，請參考“忐忑”鈴聲的效果)。
10. don't say “pardon me.”say “i beg your pardon.”the first is a command; the second, a request.
不要說“原諒我”，改說“我請求您的原諒”。前者是命令，后者是請求。
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